EHO Preparation Call: What It Means and What to Ask

An official Environmental Health Officer is different from a private provider offering a preparation call. Businesses should confirm the sender's role before sharing details or agreeing to services.

If you are comparing providers, review private compliance provider vs council inspector and questions before signing a compliance contract.

EHO usually refers to an Environmental Health Officer or authorised local authority officer involved in inspection and enforcement functions.

Not always. Some preparation calls are private service offers and not official inspection contact. Asking directly who the caller acts for is a practical first step.

• Council inspections are part of official local authority activity.
• Private preparation calls may offer advisory support and paid services.
• Both can be relevant, but they are different roles and should not be confused.

• Are you contacting us on behalf of the local authority?
• Is this an official communication or a private service offer?
• Is the call free or linked to paid support?
• Can you send terms in writing before the call?

• Food safety management records.
• Cleaning schedules and recent logs.
• Temperature monitoring records.
• Allergen and training records.