Croner is not the council
This page explains the difference between private support providers and official local authority food hygiene inspection routes.
Quick answer
Croner is a private provider, not the council. Official local authority inspections are carried out by authorised officers.
Croner not council: what that means
A private provider and a local authority have different roles. A private service offer is optional support, while official inspection matters should be verified through council routes.
Croner not Environmental Health
Environmental Health inspection activity is part of local authority functions. Croner is not Environmental Health.
What official local authority officers do
Authorised officers carry out official inspections, issue official ratings through local authority processes, and communicate through official routes.
What private providers may offer
Private providers may offer preparation support, documentation guidance, training, mock audits, or advisory services.
Do you have to use Croner?
No. You can decide whether to use a private service.
How to verify an inspection-related email
- Check the sender's domain and identity.
- Ask who they represent.
- Verify official inspection details with your local council.
- Use the inspection email checklist before agreeing to any service.
This page is for neutral clarification only. It is not criticism of any company and is not an allegation of wrongdoing.
Related guides
Croner is not Environmental Health
Clarifies the difference between private providers and Environmental Health routes.
Read guide
Inspection Email Verification Checklist
Checklist before calls, service agreements, or sharing documents.
Read guide
Is Croner the Council or Environmental Health?
Main neutral guide for this topic.
Read guide